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Privacy Policy
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At Etoile Mugo, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you interact with our services, including when you purchase products, visit our website, or subscribe to our offerings.
1. Information We Collect
We collect information from you in order to provide a better experience and offer personalized services. The information we collect includes:
- Personal Information: Name, contact details (email address, phone number), and shipping addresses.
- Payment Information: Billing information, including credit card details, to process purchases.
- Browsing Information: When you visit our website, we may collect data such as your IP address, browser type, and interactions with the website (e.g., pages visited and products viewed).
- Preferences and Interests: Information regarding your preferences, such as favorite products or shopping habits, that help us customize your experience.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders for our customized outfits, skincare products, hair growth oils, and upcoming African snacks.
- To personalize your shopping experience and recommend products based on your preferences.
- To send you updates on promotions, new product launches, and offers from Etoile Mugo.
- To improve our services by understanding customer preferences and behavior.
- To manage your account, provide customer service, and handle any returns or inquiries.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers to facilitate order fulfillment, payment processing, and website hosting.
- Legal Requirements: We may disclose information if required by law, such as in response to a court order or to comply with regulatory obligations.
4. Security of Your Information
We implement security measures to safeguard your personal information from unauthorized access or disclosure. Our payment systems use encryption to protect your financial information during transactions.
5. Your Rights
You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting our customer service team.
6. Cookies
Our website uses cookies to improve your browsing experience by remembering your preferences and tracking your interactions. You can adjust your browser settings to refuse cookies or to alert you when cookies are being used.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Etoile Mugo
support@etoilemugo.com.au
Phone: (500) 8001 8588
Your privacy is important to us, and we are committed to ensuring your data is handled responsibly and securely while you enjoy our carefully curated fashion, skincare, hair oils, and snacks.
